Article
The quality of feedback from outpatient departments at referral hospitals to the primary care providers in the Western Cape: a descriptive survey
DOI:
10.1080/20786190.2019.1676021
Author(s):
Robert MashDivision of Family Medicine and Primary Care, South Africa, Herma SteynDepartment of Health, South Africa, Muideen BelloDivision of Family Medicine and Primary Care, South Africa, Klaus von PressentinDivision of Family Medicine and Primary Care, South Africa, Liezel RossouwDepartment of Health, South Africa, Gavin HendricksDivision of Family Medicine and Primary Care, South Africa, Germarie FoucheDepartment of Health, South Africa, Dusica StaparDivision of Family Medicine and Primary Care, South Africa,
Abstract
Background: Coordinating care for patients is a key characteristic of effective primary care. Family physicians in the Western Cape formed a research network to enable them to perform practical research on key questions from clinical practice. The initial question selected by the network focused on evaluating the quality of referrals to and feedback from outpatient departments at referral hospitals to primary care providers in the Western Cape.
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