Virtual assistants in education and investigation of their impact on the learning process

Abstract

This study explored the relationship between virtual assistants and the organization of the educational process, focusing on adaptive platforms, online tutors, voice assistants, and chatbots. An experiment was conducted with 100 students specializing in ‘Information Technology’, divided into experimental and control groups, to compare the use of virtual assistants with conventional learning methods. The results demonstrated that the integration of virtual assistants significantly enhances academic performance, motivation, and overall learning satisfaction. Students utilizing virtual assistants achieved higher average scores than those in the control group. The interactivity and accessibility of virtual assistants foster greater student engagement while providing quick access to information and personalized consultations. Despite challenges such as technical issues and the absence of emotional interaction, virtual assistants were a valuable educational tool. An algorithm for developing a tailored virtual assistant prototype was also proposed, considering the specific needs of training courses. Emphasis was placed on the importance of data security and ethical considerations in AI use within education. This study highlights the promising potential of virtual assistants to offer personalized and efficient learning, laying the groundwork for future integration in educational systems.